Terms and Conditions

These General Conditions regulate the use (including mere access) of the website www.sanjotec.com, including the contents and services made available therein.

The User who accesses www.sanjotec.com acknowledges and accepts the General Conditions as well as the Terms and Conditions that are currently in force.

The contents and services that Sanjotec makes available to the User on www.sanjotec.com may also be regulated by specific conditions which, in the event of conflict, will prevail over the General Conditions. The User, each time he/she uses each Content or Service, also acknowledges and accepts the corresponding applicable Special Conditions.

The User must read the General Conditions carefully each time he wishes to use www.sanjotec.com, as well as, if necessary, the corresponding Specific Conditions, each time he intends to use each Content or Service.

Sanjotec reserves the right to modify, at any time and without prior notice, the presentation and configuration of the website www.sanjotec.com, as well as these General Conditions or the corresponding Special Conditions.

Use of the Website www.sanjotec.com

Unless otherwise indicated, the use of www.sanjotec.com will be free of charge, without prejudice to the cost of connecting to the corresponding electronic communications network through which the user has access to it.

The user is aware and accepts, voluntarily and expressly, that the use of www.sanjotec.com is always carried out under his/her sole and exclusive responsibility.

When using www.sanjotec.com, the user undertakes not to perform any act that may harm or damage the image, interests and rights of Sanjotec or third parties, or that may harm, damage, disable or overload the Sanjotec website or that prevent, in any way, the normal use of www.sanjotec.com.

Contents

The contents of www.sanjotec.com are made available to the user by Sanjotec, with information coming from both its own sources and third parties.

Intellectual and Industrial Property Rights

By these general conditions (or by accessing the website www.sanjotec.com, or using the contents and services), no intellectual or industrial property rights are transferred over www.sanjotec.com, or over any of its constituent elements, and the User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting, reusing, forwarding or using them in any way, by any means or procedure, except in cases where this is legally permitted or authorized by the holder of the corresponding rights.

The user may view and obtain a temporary private copy of the contents, for their exclusive, personal and private use, on their computer systems (software and hardware), provided that this is not done for the purpose of developing commercial or professional activities. The user must refrain from obtaining, or attempting to obtain, the content by means or procedures other than those that, in each case, are made available to him, are indicated for that purpose or are habitually used on the Internet, and which, in the latter case, do not represent a risk of damage or uselessness of www.sanjotec.com.

All text, graphics, editorial content, data, graphic arts, designs, HTML, photographs, music, sounds, images, software, videos or other content that users see or read on the service are owned by Sanjotec or used with authorization by the rightful owner.

This material is protected by all forms, means and technologies already known or that may be developed. Sanjotec owns all of this material, as well as its selection, combination and improvement. This material is protected by laws regulating copyright, patents, trademarks and others, both nationally and internationally. Users may not copy, download, use, redesign, reconfigure or retransmit anything from the Service without Sanjotec's prior written consent. The use of this material without the consent of Sanjotec and/or the appropriate person is prohibited.

Sanjotec is a registered trademark, including its logo.

You may not copy or use any of these marks, logos or names without the prior written consent of their owner.

The User must respect the intellectual and industrial property rights over www.sanjotec.com, owned by Sanjotec or third parties.

Sanjotec has no control over the use of any User's account and expressly disclaims any liability therefore resulting.

Hyperlinks and Interlinked Sites

Links (such as hyperlinks) from Sanjotec to other websites do not constitute an endorsement by Sanjotec of those websites or their content.

These links are provided for your reference and convenience only. Sanjotec does not control these sites nor is it responsible for their content.

The existence of links on the Service to such sites does not mean that Sanjotec endorses any material presented there, or that it has any association with their operators.

It is the user's responsibility to evaluate the content and usefulness of information obtained from these sites.

The use of websites controlled, owned and operated by third parties is regulated by the Terms and Conditions of Use and Privacy Policies of those same websites, and not by Sanjotec's Terms of Use.

Access to these third party websites is the sole responsibility of the User.

Sanjotec expressly disclaims any liability resulting from the use and/or viewing of any website or other material associated with links appearing on the Service. The User agrees by this agreement to release Sanjotec from any liability that may result from the use of links that appear on the Service.

The establishment of the Hyperlink does not imply, under any circumstances, the existence of relations between Sanjotec and the owner of the web page on which the Hyperlink is established, nor the acceptance or approval by Sanjotec of its contents or services.

Sanjotec reserves the right to prohibit or disable any hyperlink to www.sanjotec.com at any time, especially in cases where the activity or content of the website in which the hyperlink is included is unlawful.

Payment methods

The payment methods currently accepted are bank transfer, check or postal order, the subscribed services will be activated as soon as we have confirmation that they have been duly validated. In order for us to validate your payment, you will always have to identify yourself by sending a receipt by email.

Data protection

All data provided when registering for any service must be true and indisputable. GoFox – Tecnologias de Informação Unipessoal, Lda. You have the right to refuse service if your data is not true and complete. Your data will only be used by the technical team at GoFox – Tecnologias de Informação Unipessoal, lda. being protected with the utmost confidentiality under GDPR legislation. Under no circumstances will they be disclosed to third parties or used for abusive advertising purposes. This data will only be provided to other persons for legal reasons or those defined in accordance with the law. You can request the complete removal of this data in writing.

How and for what purposes is your personal data used?

GoFox – Unipessoal Information Technologies, lda. uses the information collected to facilitate customer management, for historical and statistical purposes, legal obligations, service quality control and for future contacts. We use the information collected to adapt our products and services to our customers, to send information and promotions by email, SMS or phone call. This communication refers to our products or the products of partners with whom we have an agreement and does not constitute a legal or contractual obligation.

There are no consequences for those who do not provide them.

Who is responsible for the information?

GoFox – Unipessoal Information Technologies, lda. is responsible for the collected data that is processed?? electronically. To guarantee the security of your data and maximum confidentiality, we treat the information you provide us with absolutely confidentiality, in accordance with our internal security and confidentiality policies and procedures and we do not share your data with third parties for commercial purposes. Automated decisions, such as profiling, may occur to better adapt our offering to the needs of our customers based on their interests, services and products purchased.

The data subject may lodge a complaint with the supervisory authority – the National Data Protection Commission.

Who can I contact to access, rectify or delete data?

Our customers and visitors have different privacy concerns and can review, update and decide what type of data they want to store at any time. The person responsible for the data can be contacted directly via email at info@gofox.pt or by post to GoFox – Tecnologias de Informação Unipessoal, lda., Rua de Fundões nº151, 3700-121 São João da Madeira, to whom you may request at any time a copy of the data concerning you, the withdrawal of consent, rectification, erasure, limitation, portability and opposition to its processing. On our website they can remove the account without any justification needed. The subsequent withdrawal of consent does not compromise the lawfulness of the processing carried out on the basis of that consent.

How long is data stored?

Personal data is kept until the purpose for which it is intended is exhausted, being deleted after 2 years from the customer's last interaction with our services or products, or, while the customer benefits from a service or product from GoFox – Technologies de Informação Unipessoal, lda., if at a later date, and if applicable. There may be legal provisions that require personal data to be retained for a longer minimum period of time.

Warranty

All services developed by GoFox – Information Technologies Unipessoal, lda. They have a standard 1-year warranty from the date of completion of the project, as long as there is no evidence of intervention by third parties or people external to our services. The same guarantee loses its validity as soon as the service is no longer hosted on the servers of GoFox – Tecnologias de Informação Unipessoal, lda.

Satisfaction Policy

As a guarantee of satisfaction, you have the right to request temporary access, where you can test our service and verify if it satisfies you, without the right to a refund after subscribing to any service.

All topics mentioned in this document may be changed without prior notice, and it is also possible to supplement this document with new topics and rules whenever we consider it necessary.